Knowledge Base

A new type of discount is available in Exely Booking Engine — “Mobile discount”. 

The mobile discount allows you to offer profitable prices to guests who book stay in your hotel from mobile devices.

How to create a mobile discount

1. In your Exely extranet, go to “Room management” > “Promotions”. Click the “Add promotion” button.

2. Select “Mobile discount”.

3. Write in the discount name and select the countries you target from the drop-down list. Travelers from these countries will be offered this promotion.

4. Specify the promotion period. You can set several ones by clicking “Add period”.

5. Specify the period when the guests will see the promotion in Exely Booking Engine.

6. Select rate plans, room types, and accommodation type that you want to apply the discount to. All the rate plans, room types and accommodation types are selected by default.

7. Click “Save”.

The promotion you created will be added to the list of promotions in “Room management” > “Promotions”.

Promotion features

• The mobile discount is available to all guests who book from mobile devices.

• This discount is not cumulative with other offers. If you have set up several discounts, a guest will get the most profitable one.

• In the Booking Engine, the discount is shown as a crossed out price.

• If a guest changes contact details in a confirmed booking (name, email and phone number), the discount will be saved.

• In case a guest changes dates of stay, room type or rate plan from a mobile device and meets all criteria for the discount, the new price will also be discounted.

• When a booking is edited by the property staff in the Exely extranet in “Reports” > “Bookings” or in the Front Desk, the discount is saved. The property can delete the discount or change it.