Information below will be useful for properties that have signed a contract with RevBoost Tech OÜ to work with Exely solutions.
Types of Invoices
Invoice for a commission
Invoice for a commission is an invoice for a fixed percentage of the total cost of bookings made via the official website or connected sales channels during a calendar month.
Features:
Booking reconciliation changes must be made by the 3rd day of the month following the reporting month (included).
The invoice is generated based on data from the property’s Exely extranet and is dated the last day of the reporting month (for example, the invoice for July is dated July 31).
The invoice is sent after the 3rd of the month following the reporting month.
Payment must be made by the end of the following month (for example, the invoice for July must be paid by August 31).
Invoice for a fixed subscription
Invoice for a fixed subscription is a prepaid invoice for a fixed monthly fee covering solutions like Exely PMS, Exely Channel Manager, etc.
Features:
Payment must be made in advance based on a proforma invoice, which is sent two weeks before the service period start date.
Payment must be made by the 1st day of the service period.
Funds are credited to your account balance and automatically debited on the invoice issue date.
The invoice is issued for a fixed amount (e.g., $79.00 for Exely Channel Manager).
How to identify an invoice for commission from an invoice for a fixed subscription
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Invoice for a commission |
Invoice for a fixed subscription |
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Invoice date |
Last day of the reporting month |
The first day of the service period. The date depends on when the services started and differs for properties. |
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Invoice sending date |
After the 3rd of the month following the reporting month |
A proforma invoice is sent two weeks before the service period start date. An invoice is sent on the first day of the service period. |
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Attachments |
Invoice and report on bookings |
Only invoice |
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Amount |
Differs, depends on the total cost of the bookings |
Fixed, predetermined |
How to pay an invoice in the Customer Portal
You can pay invoices in the Customer Portal. For this, in the Exely extranet, click your user login in the top right corner of the Exely extranet and click “Customer Portal” in the drop-down list.
In the Customer Portal, switch to the “Documents” section > the “My invoices” tab. Here, all invoices issued under a selected contract are stored. To download the invoice, click the “Download invoice” link.
You can pay invoices in two ways:
Via bank transfer (bank account details are available in the invoice, the payment may take 2–5 working days).
Via a bank card using a link provided in the invoice or in the email, or by clicking the “Pay now” button in the Customer Portal. Payments are made instantly and without commission.
The invoice includes the following details:
amount and currency (USD/EUR);
period and product;
bank details and QR code;
link for payment via a bank card.
Pay attention. Always include the contract or invoice number in the payment reference so that the payment can be correctly identified.
Unpaid invoices
If the invoice has not been paid on time, you will see a notification highlighted in red in the extranet.
You must pay the invoice using any convenient method before the date specified in the notification to avoid restricted mode for Exely solutions and financial and reputational losses. For more information, please refer to the article: “What to do if you have outstanding payments”.
