Knowledge Base

TTLock — is an electronic locking system for hotels.

TTLock is integrated with Exely PMS: every hotel room is assigned a unique lock number, and keys are encoded in booking details. At check-in, a guest is issued an electronic key to access the room that has been booked. The integration allows working with proximity locks.

What you need to set up the integration

• Have a valid subscription for Exely PMS.

• Install and configure the lock management application TTHOTEL WINDOWS SOFTWARE.

• Install and configure Exely Agent.

For any questions on how to purchase and set up the TTHOTEL WINDOWS SOFTWARE program, contact TTLock.

Install and configure TTHOTEL

1. Download and installed TTHOTEL application.

2. Log in — login and password will be provided by TTLock representatives.

3. Go to “Settings” > “Integrations” and copy the value from the “client_id” field.

4. At the same page, click the “View” link on the right from the “client_secret” field and copy the value.

Install and configure Exely Agent

1. In the Exely extranet, go to “Property management” > “Settings”, switch to the “Electronic keys” tab and download Exely Agent.

Note: Windows 7 does not support websocket. Exely Agent does not work on Windows 7 or below. It is available on Windows 8 and 10.

2. Unzip the downloaded file.

3. Open the file and follow the setup wizard instructions.

4. After successfully installing Exely Agent, launch the application.

Connect Exely PMS to TTHOTEL

1. In the Exely extranet, go to “Property management” > “Settings” and switch to the “Electronic keys” tab. Select the “TTLock” application (1).

2. In the “User” field, enter the value from the “client_id” field in the TTLock lock management appalication.

3. In the “Password” field, enter the value from the “client_secret” field in the TTLock lock management application.

4. In the “Port number” field, specify the port through which the encoder is connected to the computer. To find it out, right-click in the lower left corner of your desktop and click "Start" > "Control Panel". Go to "Device Manager" > "Ports" > the port through which the encoder is connected to the computer.

Set the room inventory

1. Go to “Property management” > “Room Inventory” > the "Rooms" tab.

2. Click the room number in the list to specify the lock system number for each room.

3. Use the MAC-address of a lock, specified in the TTLock lock management application.

For this, log in at https://lock.ttlock.com/. Go to the lock settings, copy MAC from the “MAC/ID” field and paste it in the “Lock system number” field in the required room settings in Exely PMS. The number format should be without colon, for example “CD8B39CE4642”.

3. Click the "Save" button at the top of the page.

Issue keys

To issue a key to the guest’s booked room, left-click the required booking in the front desk and click the “Key card issuance” button in the opened sidebar.

The key validity period is automatically set according to the guest’s check-in and check-out time. Select the number of keys and click “Confirm”.

Place the key card onto the TTLock encoder to program the key. After the key is programmed, a success message will be displayed.

View the list of keys provided

To see the room and the date for the issued key, go to “Property management” > “Settings” > the “Electronic keys” tab and scroll to “List of keys provided”.