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How to deliver paid extra services to channels operating in online request mode

How to deliver paid extra services to channels operating in online request mode

Last update: Feb 20, 2025

Some online distribution channels are integrated with Exely via online request technology. In this article, we will talk about the features of delivering paid extra services to such channels.


How to enable delivering paid services to channels

1. In the Exely extranet, go to “Channel Manager” > “Manage channels”. On the “Connected channels” tab, click the required channel.

2. On the channel details page, switch to the “Channel settings” tab and tick the “Deliver paid services to the channel” check-box in the “Paid services” section.


If the “Paid services” section is not available in the channel settings, it means the channel has not yet been certified for this option and cannot accept paid services.


Charge type

Services with the following charge types are delivered to channels: “Per guest per night”, “Per guest”, "Per use", “Per room per night” and "Per room". If “Per booking” or “Per use with quota” charge type is selected for a service, the service will not be delivered to channels. For details on charge types, refer to the article: "Charge type of the service. What does it mean?".


Service price depends on the guest’s age

For such services, availability in the channel depends on the guests' age for all supported charge types except “Per Use”.


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