Knowledge Base
Learn about top features of our solutions. Get help whenever you need.
English
Exely Channel Manager
Channels disconnection
Toggle arrowChannels features
Toggle arrow- How to revise bookings from Booking.com in Exely extranet
- Channel features
- How to pass a meal service to a channel
- Online distribution channels operating in online request mode
- How to deliver extra services to channels operating in online request mode
- How to deliver paid extra services to channels operating in online request mode
- How to deliver early check-in and late check-out rules to channels operating in online request mode
Channels Settings
Toggle arrow- Why it is important to map room types and rate plans
- What is a “Default rate plan”
- How to set cancellation rules for specific online distribution channels
- How to set notifications from online distribution channels
- How to map rate plans and room types in Exely Channel Manager
- How to upload occupancy based pricing to Booking.com
- How to create and edit a rate plan for Booking.com
- How to create and edit a room type for Booking.com
Channels updates
Toggle arrow- How to fix an error in the channel
- How to use “Status in the channel at the booking time” tool in Exely Channel Manager
- How to manage the “Find updates for the date” tool in Exely Channel Manager
- What to do if the booking from a sales channel has not been saved in Exely
- What if a channel has “Error” status
- How to use “Activity log” tool in Exely Channel Manager
Exely Connect
Toggle arrow- What is Exely Connect
- How an online distribution channel can enable Exely Connect
- How to work with API requests
- Request limits and the list of errors in Exely Connect
- Search API — search for available accommodations
- Content API — properties description
- Reservation API — booking
- How a channel can sell early check-in and late check-out via Exely Connect
- How a channel can sell extra services via Exely Connect
How to connect channels
Toggle arrow- How to get started with Exely Channel Manager
- What is Exely Channel Manager
- How to connect a channel to Exely Channel Manager
- How to make a rate plan available for mapping in Exely Channel Manager
- How to switch the hotel in Booking.com to Exely provider
- How to connect Booking.com to the Channel Manager
- How to restore connection with Booking.com
- How to connect a channel operating in online request mode
- How to connect Airbnb through Kross Booking