What is the Impact of Better Guest Retention

See how shifting more guests to the website, increasing repeat bookings, and growing average check with Guest Experience by Exely can affect commissions fees and ad expenses.

Booking Volume & Value

Repeat Guests & Website Share

Your Potential Results
With Guest Experience by Exely

Before With Exely Change
Website bookings / year 70 89 +27%
Guest return rate 25% 29.25% +17%
Average booking value $300 $345 +15%
Website booking share 35% 38.50% +10%
Website revenue / year $21,000 $30,755 +46.5%
Net website revenue after commission and loyalty rewards $20,160 $28,707 +42.4%

Before Guest Experience tools

Website bookings / year 70
Guest return rate 25%
Average booking value $300
Website booking share 35%
Website revenue / year $21,000
Net website revenue after Exely commission $20,160

With Guest Experience tools

Total new website bookings / year 89
New guest return rate 29.25%
New average booking value $345
New website booking share 38.50%
New website revenue / year $30,755
Net website revenue after commission and loyalty rewards $28,707
Annual website
revenue increase
+$8,547
3-year website
revenue increase
+$25,640

Find More Ways
to Improve Revenue

Run quick calculations to see how cancellations, sales mix, and hotel tech impact your results.

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