Knowledge Base
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What happens if the Exely PMS fee is not paid on time
Some Front Desk features can be temporarily suspended due to outstanding payment for Exely Property Management System.
What features are limited
1. Some actions with bookings:
Creating bookings by hand in Exely PMS
Editing of bookings created already
Canceling bookings in the tape chart
Checking guests in and out
Moving guests to other rooms
Confirming payments
2. Adding notes and directions
3. Editing room inventory
4. Changing housekeeping statuses such as dirty, cleaned, inspected and out of order
5. Some actions with guest profiles
Creating new guest profiles
Editing existing guest profiles
Deleting guest profiles
Merging guest profiles
6. Some actions with company profiles:
Creating new company profiles
Editing existing company profiles
Deleting existing company profiles
How to manage Exely PMS when some of the features are on hold
1. Manage availability by hand.
As you cannot create bookings in Exely PMS by hand, edit availability manually when you get a booking made at the reception, over the phone or email. It is important to update availability so that connected online distribution channels have up-to-date data. Learn how to change availability for several days at once.
2. You can view all the bookings created before the payment expiration.
3. Bookings made, modified, and canceled on online distribution channels will still be displayed in Exely PMS.
After you clear the debt, all the features will become available again.