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How to connect a channel operating in online request mode

How to connect a channel operating in online request mode

Last update: Mar 21, 2025

Some online distribution channels have integration via online request technology. Such channels send online requests and receive information about the number of available rooms, prices, room descriptions, and make instant bookings directly from the Exely system. For more details, see the article: "Online distribution channels operating in online request mode".


To connect such a channel, in the Exely extranet, go to “Channel Manager” > “Manage channels” > the “All channels available” tab. Find the required channel and click “Connect”.


Step 1. Contract with channel

In order to connect a channel to Exely Channel Manager, contact the channel’s representatives using the contact details provided on the “Contract with channel” page and sign the contract.

If you have the contract signed, tick the “We confirm that we have a direct contract with the channel” check-box and click the “Continue” button.


Step 2. Operating features of the channel

The page shows what parameters can be sent to the channel. Review the list and click “Complete connection”.


Step 3. Room types and rate plans mapping

Select the room types, accommodations and rate plans you want to offer for sale in the channel. To activate the connection, click “Save and activate”.


Once activated, the channel will receive information about prices, availability and restrictions.


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