Hotel Pricing Strategy: How to Set Rates That Maximize Revenue
Setting hotel room rates means finding the right balance. Set them too low, and you may fill your rooms but miss out on revenue. Set them too high, and you risk losing bookings to competitors.
A clear hotel pricing strategy helps you find that balance. It guides how you price different room types and seasons, structure discounts and packages, and respond when demand changes.
What is a hotel pricing strategy?
A hotel pricing strategy defines how a hotel sets room prices and how those prices vary depending on the room, booking conditions, season, demand, and other factors.
To understand how it works, it helps to distinguish between a room rate, a rate plan, and the pricing strategy itself:
- Room rate is the price of a room for a particular stay date.
- Rate plan combines the room rate with booking conditions or inclusions, such as free cancellation, breakfast, or advance purchase.
- Hotel pricing strategy is the overall system that determines which rates and rate plans you offer and how you manage them.
For example, a standard room may have a flexible rate of €150. You might also sell the same room at a lower non-refundable rate or as part of a package with breakfast and parking. The room is the same, but the price changes because the conditions and value of each offer are different.
What should you consider when setting hotel room rates?
There is no universal formula for the right room price. A €200 rate may be too high for one hotel and too low for another. Your costs, positioning, demand, and market all help define a price range that makes sense for your property.
Costs and profitability
Before setting rates, know what it costs you to sell a room. Housekeeping, laundry, amenities, utilities, payment fees, and distribution costs all affect how much revenue you actually keep.
The sales channel matters too. A €150 booking through an OTA with commission does not generate the same net revenue as a €150 direct booking. Direct bookings have costs as well, such as payment processing or marketing, but the economics can be different.
Costs shouldn't determine the room rate on their own. Guests pay for the value they perceive, not for your operating expenses. But knowing your costs helps you understand how low you can price a room and still make the booking worthwhile.
Hotel positioning and perceived value
Guests compare more than the number on the booking page. Location, room size, amenities, design, reviews, service, and brand all influence what a stay is worth to them. A well-reviewed hotel in a central location may be able to charge more than a nearby property offering a more basic experience, even when the rooms are similar in size.
Your hotel room rate strategy should reflect that position in the market. Competing on price alone can mean discounting a product that guests would have been willing to pay more for.
Demand and seasonality
Demand changes throughout the year and often throughout the week. A resort may be busiest in summer, while a business hotel may have stronger weekday demand. Holidays, major events, and school breaks can create additional peaks.
These patterns should be reflected in your rates. We'll look at seasonal pricing in more detail below.
Competitor rates
Competitor rates help you understand the price range guests see when comparing your hotel with alternatives.
Choose your comparisons carefully. A five-star hotel across the street may not be a useful benchmark for a three-star property. Even hotels in the same category can differ in location, reviews, amenities, room quality, or what's included in the rate.
Use competitor pricing to understand where you sit in the market, not to decide your rate for you. If comparable hotels charge more, that doesn't automatically mean you should raise your price. If they charge less, it doesn't automatically mean you should lower yours.
How to price hotel rooms: build your rate structure
Once you understand your costs, market position, and demand patterns, you can turn them into a rate structure: a starting price for your rooms, clear differences between room types, and rate plans for different booking conditions.
Set a starting rate
Use the factors above to set a reference price for your standard room. Historical ADR and previous booking performance can help you check whether that price is realistic.
It doesn't need to be the perfect rate. You need a sensible starting point that can later move with seasonality and demand. For example, you might start a standard room at €150 for a period of normal demand.
Set rates for different room types
Next, decide how much more each room category should cost. The difference should reflect what the guest gets for the upgrade: more space, a better view, a balcony, extra beds, or premium amenities.
| Room type | Example rate | Difference from standard |
|---|---|---|
| Standard | €150 | — |
| Superior | €175 | +€25 |
| Deluxe | €205 | +€55 |
| Suite | €270 | +€120 |
There is no standard percentage you need to apply. What matters is whether the price difference makes sense for the additional value.
You can refine these differences later based on how each room type actually performs.
Build rate plans around your BAR
The starting rate gives you a reference point when you first build your pricing structure. In day-to-day sales, BAR (Best Available Rate) can serve as your main publicly available rate for a particular stay date and change with seasonality and demand.
Suppose the BAR rate for your standard room on a particular date is €150. Other offers can then be priced in relation to it:
| Rate plan | Example price | What changes |
|---|---|---|
| Flexible BAR | €150 | Flexible cancellation |
| Non-refundable | €135 | Lower price in exchange for no refund |
| Advance purchase | €140 | Discount for booking early |
| Bed & breakfast | €170 | Breakfast included |
| Stay 3 nights | €142 per night | Discount for a longer stay |
The important point is that discounts should have a purpose. In return for a lower rate, the hotel should gain something — more booking certainty, earlier demand, or a longer stay.
This also makes your hotel rate strategy easier to manage: when BAR changes, related rate plans can move with it instead of being priced independently.
As part of Exely Revenue Management Support, Exely specialists review whether each rate plan has a clear commercial purpose: more booking certainty, earlier demand, longer stays, or stronger direct sales. They also help connect discounts and conditions to BAR, so the rate structure is easier to manage when demand changes.
Which hotel pricing strategies can you use?
Hotels usually combine several pricing approaches. The right mix depends on demand patterns, guest behaviour, and commercial goals.
Seasonal pricing
Seasonal pricing accounts for demand patterns you can anticipate. Start with the periods when demand consistently rises or falls, then account for holidays, school breaks, major events, and other dates that don't follow the usual pattern.
A season doesn't need to have one fixed price. It gives you a general pricing structure, which you can refine for individual dates.
Dynamic pricing
Seasonal pricing covers the demand you can reasonably predict. Dynamic pricing deals with the changes you couldn't predict.
A weekend that looked ordinary when you first set the rates may suddenly start filling after a concert is announced. You can raise the price for those dates rather than leave the original seasonal rate in place. The reverse is also true: if bookings for a normally busy period are coming in more slowly than expected, the rate may need adjusting.
Dynamic pricing therefore adds flexibility to your planned rate structure. It allows you to adjust prices as actual demand changes, even when it develops differently from your original expectations.
To learn more about dynamic pricing and how to use it in your hotel, read our guide Hotel Dynamic Pricing: A Practical Guide to Smarter Room Rates.
Segment-based pricing
Guests booking the same room may have very different priorities. A leisure traveller planning several months ahead may focus on price, while a business traveller booking closer to arrival may value flexibility more. Families may place more value on breakfast, parking, or other inclusions.
Segment-based pricing uses these differences to create offers for different types of guests. The point isn't simply to give one group a lower price. It's to match the price and conditions to what that segment values and how it books.
Packages and value-added pricing
A discount isn't the only way to make your hotel more attractive. Packages combine the room with extras such as breakfast, parking, spa access, transfers, or activities.
This approach is particularly useful when an extra has meaningful value to the guest but costs relatively little for the hotel to provide. Suppose your room rate is €180. Instead of reducing it to €160, you could keep the €180 rate and include an extra that costs the hotel less than the €20 discount would have.
The guest gets a more attractive offer, while the hotel protects the value of the room.
How to build your hotel pricing strategy step by step
Use these steps as a practical framework for building your pricing strategy:
- Set a starting rate. Use your costs, positioning, market, historical performance, and expected demand to set a reference price for your standard room.
- Build your room hierarchy. Decide how much more to charge for higher room categories based on the additional value they offer.
- Choose your rate plans. Add rates that serve a clear purpose, such as flexible cancellation, early booking, longer stays, or specific guest segments.
- Build your pricing calendar. Adjust rates for seasons, weekdays and weekends, holidays, events, and other predictable changes in demand.
- Plan for changes in demand. Use seasonal pricing for patterns you can anticipate and dynamic pricing when actual demand develops differently from expected.
- Review the results. Use booking and revenue data to see which rates, room premiums, and offers are working and adjust them over time.
You don't need to get every rate right from the start. Your strategy should evolve as you learn how guests respond to your prices and which rates and offers perform best.
Some hotels know their pricing needs work, but do not have enough time or in-house expertise to turn it into a working process. Exely provides outsourced revenue management: specialists help review the rate hierarchy, rate plans, pricing calendar, and internal routines, then translate them into rules the hotel team can apply in daily sales.
How to measure whether your hotel pricing strategy is working
High occupancy doesn't necessarily mean your hotel pricing strategy is working well. If rates are too low, you can fill more rooms and still earn less revenue than you could have.
Look at occupancy together with ADR and RevPAR:
- Occupancy shows the percentage of available rooms sold.
- ADR (Average Daily Rate) shows the average rate paid for the rooms sold.
- RevPAR (Revenue per Available Room) shows how much room revenue you generate per available room, combining the effects of rate and occupancy.
These metrics show overall performance, but they don't tell you whether every part of your pricing structure is working as intended.
Look at how guests respond to individual room types, rate plans, and offers. If superior rooms consistently sell out before standard rooms, the price difference may be too small. If guests rarely choose an upgrade, the premium may be too high for the additional value.
Check your rate plans as well. Is a discounted rate bringing in bookings you wouldn't otherwise get, or are guests who would have booked BAR simply choosing the cheaper option? Are packages generating additional revenue, or are you giving away inclusions without enough return?
This is where hotel rate optimisation becomes an ongoing process. Use what guests actually book — and what they are willing to pay — to refine room premiums, discounts, packages, and rates over time.
FAQ about hotel pricing strategy
How many rate plans should a hotel have?
There is no ideal number. Keep enough rate plans to cover meaningful guest needs without making pricing difficult to manage. Add a new one only when it serves a clear purpose.Should direct rates be cheaper than OTA rates?
Not necessarily. Consider distribution costs, channel agreements, rate-parity requirements, and your direct-booking strategy. Direct bookings can also be encouraged through better conditions or added benefits, not just a lower price.How often should a hotel review its pricing strategy?
Review your strategy when booking patterns, costs, market conditions, or guest behaviour change. Check whether your room premiums, rate plans, discounts, and seasonal pricing still produce the results you expect.Should you lower room rates when bookings are slow?
Not automatically. First check whether bookings are actually behind their normal pace and whether price is likely to be the reason. In some cases, changing restrictions, promotions, packages, or distribution may be more effective than lowering the rate.