Booking Engine Flow Upsell
Offer paid services during online booking to grow check value.
Exely Service Hub
Grow Average Check Without Involving Hotel Staff in Upselling
Let guests choose a service, date, and time online while Exely checks availability and prevents double bookings.
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Offer Any Service Type Online
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Room Service
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Facilities & Activities
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Spa & Wellness
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Equipment Rental
Make Bookable Services Easier to Sell
Service Hub
Updates service availability, confirms bookings instantly, and notifies the hotel team.
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Online Service Catalogue
Sell services to in-house guests and non-guests online.
Add Paid Services to the Booking Engine Flow
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1Dates of stay
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2Rooms
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3Rate plan
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4Extra services
- Per-use and time-based services
- Services included in the rate or sold separately
- 6 charge types, including “per guest” and “per night”
- Children rates for services
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5Booking confirmation & payment
Guest language and currency- Extras beyond transfers and breakfast
- Advance service planning
1
From 2 guests
From 2 hours
Offer Online Service Catalogue to In-House and Non-Guests
- Browser-based page, no app installation required
- Language switch for international guests
- No-code management, with content updated independently by hotel staff
Connect Sales and Scheduling to Prevent Double Bookings
The customer selects a service, date, and time in Booking Engine or Online Service Catalogue.
The selected specialist and facility become unavailable for this time across every sales channel.
The customer receives instant confirmation, and the hotel team gets a new booking notification.
The service booking is added to the tape chart and syncs with PMS and POS.
Manage Time-Based Bookings With or Without a PMS
Service Hub can be used with PMS integration or as a standalone tool for managing time-based services.
In Exely PMS
- Add, remove, and move services inside each booking profile.
- Service costs are added to the room price in one invoice and paid at check-out.
With a Third-Party PMS
Service Hub transfers service charges to the hotel’s PMS, if integration is available.
Without PMS Integration
Staff manage time-based service bookings and control the schedule in the Service Calendar in Exely Extranet.
Grow Guest Value Across Every Touchpoint
Service Hub is part of Exely Guest Experience that helps hotels increase guest value before, during, and after the stay.