In the Exely extranet, you can send a payment link from a booking. For this, you need to have Exely Payment Links enabled and set up. When a guest clicks the link and pays for the booking, the payment is immediately displayed in the booking details page.
If you already have Exely Payment Links enabled and set up, you can charge payment for a booking using any of the ways described below.
How to charge payment in the report on bookings
1. In the Exely extranet, go to “Reports” > “Bookings”, find the required booking and click the “Charge payment” button.
2. A “Transactions” pop-up window will be opened. Specify the amount for which a payment link should be created and click “Charge payment”.
Once you click the “Charge payment” button, an order is created and the time for payment will start counting down.
Next, the “Payment pending” window will be opened with the details and payment link. Click “Close and continue”.
The payment link is automatically sent in business chats in Viber to the guest’s phone number indicated in the order. If the guest does not use Viber, the link will be sent via SMS. All messages are sent on behalf of Exely.
Note:
1. You can send the payment link for a booking in the "Reports" > "Bookings" section several times until the amount of payments becomes equal to the booking cost.
2. The “Charge payment” button is available until the prepaid amount for the booking is equal to the booking cost. After that, the “Charge payment” button is hidden.
The “History” column displays the number of actions on the booking. Click the number icon to see the history of changes.
How to charge payment in Exely PMS
1. In the Exely extranet, go to "Property management" > "Front Desk". Open the required booking and click "Edit". In the opened booking details page, on the "Details" tab, scroll to the "Billing" section and click "Receive payment".
2. A “Transactions” pop-up window will be opened. Specify the amount for which a payment link should be created and click “Receive payment”.
Once you click the “Receive payment” button, an order is created and the time for payment will start counting down.
Next, the “Payment pending” window will be opened with the details and payment link. Click “Close and continue”.
The payment link is automatically sent in business chats in Viber to the guest’s phone number indicated in the order. If the guest does not use Viber, the link will be sent via SMS. All messages are sent on behalf of Exely.
Note. You can send the payment link for a booking in Front Desk several times until the booking is fully paid.
If the booking is partially paid, the “Received” line indicating the amount will appear on the booking details page in the “Billing” section. In this case, you can also send the payment link again by clicking the “Receive payment” button.
The created order for the booking will be displayed in the “Payment Links” > “Orders” section.
The validity period for a payment link depends on the period set in “Payment Links” > “Settings” > the “Payment” tab > the “Payment link details” section.
In case a guest does not pay the order on time, the payment link becomes invalid, and the guest will not be able to pay the order using this link. In this case,
1. Go to "Payment Links" > "Orders". Open the required order and cancel it by clicking the “Cancel order” button.
2. Create a new order following the steps described above.
You can create a separate order in the “Payment Links” > “Orders” section without linking it to the booking. For details, refer to the instruction “How to create an order”.
If required, you can disable the link beforehand. For this, go to “Payment Links” > “Orders”, open the required order and click “Cancel order”.
