In this article, we will look at the common metrics that appear in several reports, as well as the formulas used to calculate them.

For details on the difference between revenue and payment, see a separate article.

ADR — the average room price per night. It is calculated by dividing the net room revenue (including discounts and excluding indirect taxes and the cost of extra services included in the rate plan) by the total number of room nights sold. ADR = Room revenue / Room nights sold.

ALS — the average duration of stay. ALS = Number of nights / Number of bookings.

RevPar — the average revenue per available room. It is calculated by dividing the room revenue by the total number of available rooms. RevPAR = Room revenue / Total available rooms.

RevPAC — the average revenue per guest. It is calculated by dividing the total room revenue (excluding extra services) by the number of beds sold over for the selected period.

OCC — the percentage of property occupancy. OCC = (Room nights sold for the period / Total room nights available during the period) * 100%.

Booking window — the average number of days between the booking date and the check-in date for the selected dates or months. Booking window = Total number of days between booking creation date and planned check-in date / Number of rooms booked for that date.

Average cancellation window — the average time between the planned check-in date and the cancellation date. Average cancellation window = Total number of days between booking creation and cancellation / Number of cancelled rooms.