Knowledge Base
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Notions of Revenue and Payment
In this post, we will take a close look at such notions as "Revenue" and "Payment" and the difference between them.
Revenue from Accommodation is a theoretical value that shows what amount the hotel should get for a specific period of time.
Example: the "Revenue and occupancy" report.
Revenue from Accommodation is calculated based on the room nights sold. In the screenshot, the review period is from March 4 to March 8, 2024. If a booking only partially falls in the review period, only revenue from the dates within the review period get into the report.
Revenue from Accommodation does not include the extra service fees.
Revenue from Accommodation includes the charges for early check-in and late check-out, if they fall in the reporting period.
Let’s check a booking that falls in the period from March 4 to March 8.
To calculate the revenue for March 5, the system takes away the cost of the included service from the Amount. Thus, the revenue will be 63 – 10 = 53. The report adds up the revenue from each booking on March 9 like this and goes to another date.
Note. The breakfast fee is taken away from each day of the stay, no matter what day it was served.
Payment is a real value that shows what amount the hotel got for the selected period.
The notion of payment comes up in the “Payments” and “Reservations balance” reports.
Select any booking and open the “Invoices and payments” tab.
The "Payments" report looks at all paid invoices (fully or partially), the payment dates, and the amounts paid.
If the payment date falls in the review period, the payment amount is added to the report.