How Maison De Camille Boutique Hotel Increased Online Bookings by 40% with Exely

About Maison de Camille Boutique Hotel

Maison De Camille Boutique Hotel is a 25-room property situated in Ho Chi Minh City, Vietnam. The hotel features a terrace, bar, and restaurant for the convenience of its guests. The hotel is located in proximity to renowned attractions, including the Vietnam History Museum (a 10-minute walk) and the Jade Emperor Pagoda (a 12-minute walk).

Challenges

• Hotel showcase website without a booking engine
• High workload 

The hotel website did not have a booking engine. Maison De Camille Boutique Hotel relied only on OTAs for reservations, but there was no option for real-time bookings on the website. As a result, a significant amount of resources was dedicated to offline sales. 
The staff of Maison de Camille Boutique Hotel spent a lot of time handling calls and emails from bookers, resulting in a high workload. 

Solution

• Exely Booking Engine. Exely integrated the Booking Engine on the hotel's website to automate direct sales and real-time room sales for the hotel. The solution automated the booking process and as a result, reduced the workload. Now, guests can independently make reservations without the need for staff assistance, freeing up their time to focus on other tasks. Exely Booking Engine has a user-friendly interface that allows travelers to see the real-time availability, select accommodations, book extra services, and make a payment - all in a couple of minutes. It provided the hotel with valuable analytics tools that enabled Maison de Camille Boutique Hotel to gather important data on customer behavior and preferences.
• Exely Metasearch & Google Free Booking Links Connection. The solution integrates Exely Booking Engine with metasearch engines. By displaying direct booking options on these metasearch platforms, the hotel attracted bookings directly to its website. It allowed Maison De Camille Boutique Hotel to receive high margins and spend less on commissions.

This integration not only drives traffic from major platforms but also brings in a larger audience, expanding the hotel's reach and boosting its online presence.

Result

• The hotel's online bookings have increased by an impressive 40%, resulting in an average revenue increase of 2000 USD per month. This boost in online bookings has not only achieved higher booking margins but has also led to an increase in net profit for the hotel.
• The Maison De Camille Boutique Hotel website has now been transformed into a fully-featured booking platform, offering guests a seamless and convenient reservation experience. 
• Exely Booking Engine is connected to the most popular metasearch engines, allowing the hotel to attract more traffic. The hotel is now listed on Google Free Booking Links which promotes website offers for free.