Knowledge Base

trivago is one of the metasearches, it is a service where the guests can search for the hotels and compare their prices online.

The integration with trivago allows adding a link to the hotel official website for the booking.

Guest will be able to go to the hotel official website using a button "View Deal".

Integration with trivago is possible via "Rate connect" mode.

Launch a campaign in trivago

1. Go to your hotel's profile in trivago (Hotel Manager account), open "Rate connect" option in the menu and click the "Start now" button.

2. Select the markets where you want to promote your hotel. In the "Recommended markets" menu, the system automatically selects optimal markets for your promotion. You can accept the recommendations or choose the markets on your own. Then click "Continue".

3. Set a maximum budget to pay for the cost-per-click (CPC) each time a traveler clicks your website rate. The system offers 5 types of payment with the approximate quantity of the site visits number. The chosen budget does not mean that this budget must be paid. You will pay only for the total number of the clicks on your website rate.

4. Once the budget is set you will see all the details about the payment mode: budget distribution, approximate site visits number, cost-per-click for each market.

5. Fill in the billing details on the last step. There is also a reminder that you will pay only for the total number of the clicks on your website rate. Your budget will be renewed automatically at the beginning of each month. You can pause, stop, or restart your campaign at any time.

Once the billing details are set, click "Start campaign".

Activate Exely and trivago connection

To activate the connection between Exely and trivago, send a request to your account manager in Exely. Please note that hotel website must be available under secure protocol https.

Control the bookings from trivago

You can control the bookings from trivago in your Exely account.

1. To do that, go to the "Reports" > "Bookings" section. Click the "View" button.

2. In the opened window, tick the "Reference source" check-box.

3. Select a period for which you need to check the bookings from trivago and click "Search".

4. Once the report is generated, click the "Point of sale" filter and tick only the "Official site" option.

5. The report will display all booking from the official website. By the source indicated in the “Referral source” column, you can track bookings that were referred from trivago.

6. Click "Export to XLSX" to save the report to your computer.