Knowledge Base
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Different percentage of payment with points for Exely Loyalty Program: Points
A new option has been added to the Exely extranet for the properties using Exely Loyalty Program: Points — now the properties can specify the prepayment percentage that can be covered with points. This can be the same percentage or a different percentage, depending on the guest's loyalty level.
How to set percentage of payment with points
In the Exely extranet, go to “Guest relations” > “Loyalty program” and click “Edit”.
In the “Points redemption” tab, specify the prepayment percentage that can be covered with points in the Booking Engine:
Same for all loyalty levels;
Different for all loyalty levels.
The maximum prepayment percentage that can be covered with points is 99%.
Note. If a new loyalty level is added in the loyalty program settings, it is automatically added to the list of loyalty levels in the "Points redemption" tab. The prepayment percentage for the new loyalty level will be the same as for the first loyalty level. You can set the required percentage manually.
How guests can redeem points in the Booking Engine
Guests can only redeem points in Exely Booking Engine, when paying with one of the following payments methods:
Bank card,
Bank card guarantee,
At check-in,
At office.