Exely Hotel Hub: News, Insights and Guides

Find Exely at Travel Tech Asia 2024!

Exely is visiting Travel Tech Asia 2024! Come by Booth T 129 to discover our new free feature – Rate Match, and how it can boost your hotel’s direct sales!

Travel Tech Asia is co-located with ITB Asia 2024 and MICE Show Asia. It is a great opportunity for networking within the industry. Visit our booth to learn more about Exely Solutions! Our representatives in Singapore will find the right solution for your hotel.

Exely Product Updates for the Third Quarter of 2024

Updates and New Settings:

• Rate Match in Exely Booking Engine. Free of charge for Exely Booking Engine users, it monitors OTA and website rates, automatically aligning the website price to ensure parity across platforms. The website prices are automatically updated on Google Free Booking Links which ensures a greater brand exposure.
• Exely Payment Links. The new solution enables hoteliers to charge prepayments, deposits, and fines hassle-free without requiring guest's bank card details. All you need to do is complete a couple of steps to create a payment link in a single user account. The solution is already available in some European countries, stay tuned!

• ElektraWeb & Exely' bundle offer. The two hospitality providers present a joint offer for comprehensive sales and property management. Benefit from the smooth synchronization between Exely solutions for direct sales (Hotel Website & Booking Engine & Reputation Manager) and ElektraWeb automation solutions (PMS & Channel Manager).
• Otelz.com & Exely Channel Manager. The booking platform widely used in Türkiye is already available for connection through Exely. Channel Manager allows hoteliers to manage as many platforms as needed to increase online visibility and drive bookings.
• Bank of Georgia & Exely Booking Engine. Exely now supports online payments through the Bank of Georgia - the only bank in the country that processes American Express cards. With 30% of the domestic market relying on AmEx cards, this integration gives hotel guests more flexibility in choosing payment options on hotel websites.

Catch Exely: Event Schedule

Mark your calendars and plan your month ahead! Join us in October at these upcoming events!

• Travel Tech Asia, Singapore (October 23-25, 2024)
• Booking.com x Exely Event, Uzbekistan (October 24, 2024)
• ATF Event, Turkiye (October 23-25, 2024)
• HRS, Georgia (October 10, 2024)
• Ukrainian Hospitality Conference, Ukraine (October 7, 2024)
• MAHO Silver Jubilee Dinner, Malaysia (October 8, 2024)

New Feature: Rate Match to Achieve Price Parity

Ensure consistent pricing between your hotel's website and OTA rates with the new feature of Exely Booking Engine. This tool automatically monitors and aligns your room rates, enhancing brand exposure and driving more traffic.
Maximize your direct bookings as Rate Match effortlessly integrates with Google Free Booking Links, boosting your direct reservations.

How Koulen Central Hotel Increased Share of Direct Bookings and Revenue with Exely

Learn how a hotel in Siem Reap, Cambodia increased the share of direct bookings with the free feature of Exely Booking Engine – Rate Match. The OTAs rates were lower than on the hotel’s website. Guests compared prices and were more likely to book via OTAs, which charged about 20% of the profits as commission fees. As a result, the share of direct bookings was low, leading to reduced revenue for the hotel. For a solution, Koulen Central Hotel turned to Exely.  

How Cheya Hotel & Residences Increased Online Sales by 94% with Exely

Learn how Cheya Hotel & Residences, a hotel chain in Istanbul, Türkiye, transformed its online sales and increased direct bookings significantly through a strategic partnership with Exely. Their primary goal was to enhance revenue and reduce reliance on online travel agencies (OTAs) while strengthening their brand identity.

New Solution: Exely Payment Links for Easy Transactions

Exely Payment Links enables users to create payment links in a single window, easing online payments without asking for bank card details. Users can generate links quickly during calls, ensuring a hassle-free experience for both staff and guests.

The new solution supports prepayments for bookings and simplifies transactions with travel agencies and international clients, ultimately driving efficiency and increasing revenue.

Q2 Insights from the Hospitality Industry in Azerbaijan

Learn about peak booking periods during Ramadan and major upcoming events, along with strategies to enhance direct bookings and reduce cancellations. Receive actionable recommendations on how to maximize revenue in this dynamic market.

Q2 Insights from the Hospitality Industry in Vietnam

Discover key insights into demand growth and booking behaviors in Vietnam's hotel market, along with strategies to enhance direct bookings and improve online visibility. Gain actionable recommendations to leverage price parity and optimize revenue in this competitive landscape.

Q2 Insights from the Hospitality Industry in Thailand

Discover trends such as the surge in search requests during peak periods like the Songkran festival and highlights the stability of direct bookings despite a general decline in stayed-room nights. With strategies from the Exely Customer Success team, you will learn how to optimize pricing and enhance direct bookings.

Q2 Insights from the Hospitality Industry in Indonesia

This overview reveals a notable increase in direct bookings via hotel websites compared to Q1. Key findings include rising last-minute booking trends and an overall rise in bookings during high-demand periods. Inside, you'll find tips from the Exely Customer Success team how to optimize pricing and improve conversion rates.

How to Increase Direct Bookings by 100% for the Peak Season During Off-Season

Discover how a boutique hotel in Hanoi, Vietnam, increased direct bookings by 100% during the low season. The hotel's primary goal was to increase revenue and website traffic, even in challenging months. The hotel wanted to increase direct bookings through its website and reduce reliance on OTAs.
La Passion Hanoi Hotel & Spa turned to Exely for help to start an ad campaign.

Find Exely at ITE HCMC 2024!

Exely is visiting the International Travel Expo 2024! Come by Stand 123 to discover how to boost your direct sales! Our representatives in Vietnam will find the right solution for your hotel.

Master Performance Metrics

Here is your 9-page guide with key metrics that help effectively manage a hotel while increasing profits and sales. It outlines important indicators, highlighting their significance for analysis and enhancing competitiveness.

Q2 Insights from the Hospitality Industry in Malaysia

Gain essential insights into the dynamics of the Malaysian hotel market, focusing on trends in booking behaviors and customer preferences. This overview offers valuable analyses to help hotels improve their marketing strategies and boost direct bookings.

Q2 Insights from the Hospitality Industry in Uzbekistan

Discover why bookings have increased, how to reduce the risk of cancellations, and get valuable advice from our Customer Success Team. Read our guide, available in Russian, to learn more about maximizing your hospitality business.

Exely is visiting Andaman Techspace Innovation & Hospitality Expo 2024!

Come by Booth 6 to receive exclusive offers! Connect with our Thai team and explore the latest innovations in hotel technology.
Join us to learn about:

• Exely Solutions for hotel management
• How to boost direct bookings
• How to enhance the guest experience

Find Exely at Hospitality Leadership Conference 2.0!

Join us to discover how Exely can transform your hotel operations and boost your direct sales.
Come to meet our team of experts, explore our solutions, and learn how Exely can help you:

• Drive your hotel direct sales
• Improve guest satisfaction
• Streamline hotel operations

Q2 Insights from the Hospitality Industry in Georgia

Download the report to gain insights into the online booking landscape for the hotel industry in Georgia. It offers a comprehensive analysis of booking trends, the importance of price parity, and strategies for increasing direct bookings. The report is available in Georgian.

Booking Window Trends 2024

Download the guide to get crucial insights into booking window dynamics and enhance your sales strategies accordingly. This report provides in-depth analyses of booking behaviors across various hotel segments and points of sale.

Availability Management Guide

Use a 3-page step-by-step guide with actionable steps to enhance both the technical aspects and psychological factors involved in managing room availability. This checklist will explain how to optimize hotel booking processes and minimize the risk of overbooking.

New Integration: Exely and Bank of Georgia

With Bank of Georgia, you can accept American Express bank cards in Exely Booking Engine. Since over 30% of domestic travel transactions are made with American Express cards, adding Bank of Georgia to the payment options can drive more guaranteed direct bookings.

Exely is visiting Thai Tourism & Hospitality Week 2024 with a Special Offer!

Come by Stand K22 to try Exely Channel Manager for free!
If your hotel has more than 40 rooms, request a solution from our representatives in Thailand and sign up for Booking Engine before August 15th to get the offer.

How to Decrease Hotel Staff’s Workload

Learn how a 4-star hotel in Mataram, Indonesia, reduced its staff’s workload. Previously, the hotel staff manually handled numerous tasks and booking records due to a large inventory. The lack of automated software for online sales added to their burden. For a solution, Lombok Raya Hotel turned to Exely.

How to Increase Online Bookings by 40%

Discover how a boutique hotel in Vietnam boosted its online bookings by 40% with Exely. The hotel operated without a booking engine on its website. It solely depended on OTAs for handling reservations, lacking the capability for real-time bookings directly on the website. Maison de Camille Boutique Hotel turned to Exely for a user-friendly platform packed with various booking triggers and effortless promotional features.

Find Exely at Hotel Show Colombo 2024 to receive a special offer!

Exely is visiting Hotel Show Colombo with a Special Offer for hoteliers from Sri Lanka! Come by Booth A77 to get free access to one of Exely Solutions for 3 months!
To accept the offer, you need to sign up for Exely Booking Engine until July 28! Contact our representatives in Sri Lanka, and we will help you find the right solution for your hotel.

Mastering Guest Feedback: Techniques for Hotel Success

Join us to learn how to work with guest reviews and turn it into your hotel's competitive advantage!
We will discuss how to:

• Use the L.E.A.S.T method for working with guest reviews
• Respond to praise and get the most benefit from negative reviews
• Get maximum feedback from guests and teach hotel staff to work with it
• Increase the visibility of the hotel's website through working with reviews

How to Increase Bookings by 25%

Discover how a 4-star apartment hotel in Yerevan boosted its bookings by 25%. The hotel had no official website and relied only on bookings from OTA. The manager devoted a ton of time to monitoring competitors' prices. Exely Solutions helped the hotel transform its workflows and grow bookings.

Exely Product Updates for the Second Quarter of 2024

Updates and New Settings:

• Rate Match Feature for Price Parity Maintenance: Free of charge for Exely Booking Engine users, it monitors OTA and website rates, automatically aligning the website price to ensure parity across platforms.

• Paratika Turkiye & Exely Booking Engine: Hoteliers can now accept payments from multiple banks without the need to make agreements with each bank separately.
• COMANCHE PMS Thailand & Exely: Bookings and availability sync seamlessly with your hotel’s PMS.
• OPERA Cloud PMS & Exely: Booking data is smoothly synchronized between your hotel’s PMS and Exely Extranet creating a worry-free experience.
• Private rates from Booking Engine are now displayed in Google Free Booking Links: Promote your website’s special offers, loyalty discounts, and mobile user promotions.
• TNG Free Night Vouchers & Exely Loyalty Program. If a guest logging in to your Booking Engine has a TNG voucher in disposal, they can redeem it for a free night in Exely Booking Engine.

Exely is visiting Travel Meet Asia with a Special Offer!

Come by Booth C18 to try one of the top Exely solutions for free and get a free website audit!
If your hotel has more than 25 rooms, request a solution from our representatives in Indonesia and sign up with our representatives at the event before July 31st to get the offer.

Feature: Rate Match Feature for Price Parity Maintenance

This feature, free of charge for Exely Booking Engine users, monitors OTA and website rates, automatically aligning the website price to ensure parity across platforms. The rate changes sync seamlessly with Exely Booking Engine and Google Free Booking Links, giving hotels greater visibility. This innovation is designed to drive direct high-margin bookings and enhance overall revenue.

New Integration: Exely and COMANCHE PMS

Through this integration, bookings and availability sync seamlessly between your hotel’s property management system, Exely Booking Engine, and Channel Manager.

This automated process minimizes manual data entry, ensuring precise and efficient room booking management. Hoteliers can now prioritize delivering exceptional guest experiences rather than being tied down by routine tasks.

Catch Exely: Event Schedule

Mark your calendars and plan your month ahead! Join us in July at these upcoming events! ⬇

• Webinar on Guest Review Management by Exely Customer Success (23th July)
• Travel Meet Asia in Indonesia Convention Exhibition (ICE) BSD City, Jakarta (3th-4th July)
• Hotel Show Colombo in Colombo, Sri Lanka (26th-28th July)

New Integration: Exely and REGOS Uzbekistan

Experience time and cost savings with REGOS virtual cash register! The integration of Exely with REGOS VCR enables your staff to speed up guest check-outs through automated check printing.

As an added benefit, enjoy significant savings on monthly service fees, potentially up to 40,000 UZS! Embrace this collaboration to streamline operations and enhance customer satisfaction.

How to Increase the Direct Sales Share from 0 to 20%

Discover how a 5-star summer resort in Georgia transformed its direct sales share from 0 to 20% with Exely. Faced with no website bookings, ineffective customer support, and a difficult-to-use booking engine, the hotel needed a comprehensive solution. By integrating the Exely Booking Engine, the hotel created a user-friendly platform with numerous booking motivators and easy-to-create promotions.

New Integration: Exely and Otelz.com

Otelz.com is now available in Exely Channel Manager. By including Online Travel Agencies like Otelz in your distribution network, your hotel can significantly boost online visibility and secure more bookings.

Connecting to OTAs via Exely Channel Manager minimizes the risk of overbooking and errors. Take advantage of this opportunity to integrate Otelz by referring to Exely Knowledge Base or reaching out to your personal support manager for guidance.

Find Exely at The Philippine Tourism and Hotel Investment Summit for a Special Offer

Exely is visiting the Tourism and Hotel Investment Summit with a Special Offer for hoteliers from the Philippines! Come by Booth 2 to try one of the top Exely solutions for free!
Request a solution from our representatives in the Philippines and sign up before July 31st to get the offer. We will help you find the right solutions for your hotel’s everyday needs.

How to Achieve a 15% Increase in Revenue

Discover how a 4-star international business hotel in Indonesia achieved a 15% increase in revenue through improved direct bookings. Facing challenges like manual reservation management, low website bookings, and an inconvenient channel manager, the hotel turned to Exely Solutions for a comprehensive upgrade.

Essential SEO Guide for Hotel Websites

Discover the secrets to optimizing your hotel website with this structured 9-page step-by-step guide. Learn about the most important SEO settings that can enhance your online visibility and attract more direct bookings. This comprehensive checklist covers the key things you need to know to boost your website’s search engine ranking.

Maximize Revenue Potential with Strategic Pricing Techniques

Discover expert insights and practical tips for mastering the art of pricing differentials between hotel websites and OTAs. Discover practical tips to prioritize direct bookings, enhance revenue, and maintain a competitive edge in the market.

MetroStar Hotel Kuala Lumpur, 137 Rooms

Discover how a hotel in Kuala Lumpur, Malaysia increased bookings by 72% after struggling with low direct sales and no motivation for guests to come back.

How to Increase Hotel Revenue by 20%

Discover how two high-end resorts in Siem Reap, Cambodia, achieved a 20% increase in revenue through direct bookings. Facing high commission fees and a cumbersome booking engine, these hotels turned to Exely Solutions for a comprehensive overhaul.

Catch Exely: Event Schedule

It is high time to plan your month. Here is where you can meet us in June! ⬇

• ETG Event in Georgia, Batumi (4th June)
• ETG Event in Georgia, Tbilisi (12th June)
• Andaman Hotelier in Thailand (15th - 16th June)
• The Philippine Tourism and Hotel Investment Summit 2024 in the Philippines(21st June)

New Integration: Exely and OPERA Cloud PMS

This integration automates the syncing of bookings and availability from Exely Booking Engine and Channel Manager with OPERA Cloud PMS. All booking information transfers automatically, eliminating the need for manual data entry and ensuring accuracy and efficiency in managing room bookings. Now, hoteliers can focus on providing great guest experiences instead of getting bogged down in monotonous work.

Hotel Uzbekistan, 311 Rooms

Learn how a hotel in Tashkent, Uzbekistan increased direct sales share by 20%. The hotel overcame challenges with its website and OTA dependency with the help of Exely.  

New Integration: Exely and Google Free Booking Links

Stand out on Google Hotel Search and drive direct bookings with our latest update. The connection with Exely Booking Engine allows you to display your website’s special offers, loyalty discounts, and mobile user promotions. These competitive offers can encourage potential guests to book directly. To enable, tick the box in Booking Engine > Settings.

How to Build a Loyal Customer Base

Access our free guide to empower your hotel's direct sales and customer loyalty strategies. Discover 7 key steps to building successful loyalty programs. Dive into the power of data and analytics for personalized experiences, real-time insights, and measuring ROI.

Advanced Availability Setting Update

Advanced Availability Setting allows you to restrict room availability on online channels, helping you save on OTA commission and boost your net profit. The setting makes it easier to manage availability on OTAs and increase direct bookings. You can find the setting in the "Room Management" > "Availability" section.

Fly Inn, 207 Rooms

Learn how a hotel in Baku, Azerbaijan achieved a remarkable 30% increase in sales with Exely. The hotel struggled with a non-functional website, a lack of direct bookings, and manual reservation management. In just one month of utilizing Exely Solutions, the hotel received 40 repeat bookings, showcasing lower acquisition costs and higher customer engagement.

New Integration: Exely and Paygine

Exely has integrated the Paygine payment system in Exely Booking Engine for hotels in Uzbekistan. With more payment options available, there is less risk of missing out on bookings during the payment process. By offering a diverse range of payment options, hotels can attract more guests, streamline the booking process, and ultimately boost their revenue.

Digital Marketing Strategies for Direct Bookings

Our guide is your key to taking control of your revenue and boosting direct bookings. Unlock insider strategies and expert tips for using digital marketing to drive direct sales. From website optimization to running successful online ad campaigns, this guide is your roadmap to maximizing revenue potential.  

How to Respond to Online Guest Reviews

This guide will help you shape the reputation of your hotel business. Check out a 12-page resource filled with valuable insights, step-by-step strategies, real-life examples, and essential do's and don'ts for handling reviews. Whether you're a pro or just starting, our guide is designed to help you navigate the world of online reviews with confidence.