Exely Hotel Hub: News, Insights and Guides

Explore how hotels across Georgia, Malaysia, Thailand, and Azerbaijan are growing direct sales, improving revenue performance, and adapting their strategies to changing traveler behavior.

Malaysia H1 2025. Discover the 130% growth in stayed room nights, the rise in direct website bookings, and key trends in booking windows, ADR, guest GEO mix, and booking channels. Get insights to prepare for high-demand dates and grow direct revenue.

Get the Malaysia Report →

Malaysia H2 2025. Explore the 31% growth in website room nights, the growing role of special offers and loyalty programs, and higher direct ADR compared with OTAs. Learn how hotels can turn short booking windows and domestic demand into stronger direct revenue.

Get the Malaysia Report →

Georgia 2025. Discover how website room nights grew by 30% and direct ADR increased throughout 2025. Explore earlier booking behavior on hotel websites and the growing share of direct bookings among key source markets.

Get the Georgia Report →

Thailand 2025. Explore how booking windows vary across source markets and destinations, why international travelers plan further ahead, and how direct bookings perform across longer booking horizons while OTAs remain strong in last-minute demand.

Get the Thailand Report →

Azerbaijan H2 2025. Discover how direct bookings continued to generate higher value despite a smaller room-night share, while domestic demand strengthened. Explore how hotels can capture more direct revenue during high-demand events such as Formula 1.

Get the Azerbaijan Report →

Get ready for peak travel periods with insights into demand patterns, booking behavior, channel performance, and revenue opportunities.

Georgia Summer Season 2025. Discover when demand peaks, how booking behavior changes throughout the summer, and how website and OTA performance compare. Get practical strategies to increase direct bookings and maximize revenue.

Get the Georgia Report →

Georgia Q3 2025 High Season. Explore changes in booking demand, ADR, booking windows, and channel performance during Georgia’s peak season. Learn how to maximize occupancy, increase direct bookings, and capture more revenue during high-demand periods.

Get the Georgia Report →

Thailand October–March Hotel Market Report. Prepare for Thailand’s peak travel season with insights into booking demand, guest behavior, ADR, and direct and OTA channel performance. Discover practical ways to optimize pricing, increase direct bookings, and maximize revenue during the busiest months.

Get the Thailand Report →

Explore the latest hospitality market trends across Georgia, Malaysia, Thailand, and Azerbaijan.

Georgia. Discover how online demand, booking windows, source markets, and direct bookings changed in the first half of 2026. Compare ADR, length of stay, and OTA performance across key regions.

Get the Georgia Report →

Malaysia. Explore changes in direct bookings, website revenue, booking patterns, ADR, and leading OTA performance. Learn where hotels can find opportunities to strengthen direct sales and revenue.

Get the Malaysia Report →

Thailand. Discover the growth of direct bookings, including a 388% year-over-year increase in January and 67–93% growth from April to June. Explore differences in booking behavior between international and domestic travelers.

Get the Thailand Report →

Azerbaijan. Explore a 5% increase in total bookings, a 7.1% rise in direct ADR, and the shift toward earlier website reservations. See how direct bookings compared with OTAs and how domestic demand is changing.

Get the Azerbaijan Report →

We’re pleased to welcome The Golden Crown Hotel to the Exely family!

The 5-star hotel in Kandy, Sri Lanka, offers 156 rooms and suites. Guests can access several restaurants and bars, a rooftop pool, spa and fitness facilities, as well as spaces for conferences and events.
The hotel combines accommodation, wellness, dining, and MICE facilities in one property, making it suitable for leisure, family, and business stays.

We’re proud to support The Golden Crown Hotel with Exely’s technology, helping them strengthen direct bookings and create a smoother guest journey.

After opening in January 2025, T.A. Collection Hotel needed to build demand fast, maintain high occupancy, and reduce reliance on lower-margin travel agents.

With Exely Solutions and ongoing Customer Success support, the hotel reached 93–99% average occupancy and achieved 100–261% YoY website revenue growth from February to August 2026.

Read the full story to see how the hotel built a connected sales setup and shifted more bookings to the official website.

Exely has earned Hotel Tech Report’s Level III Global Customer Support Certification for 2026–2027. The certification confirms that Exely’s support systems, processes, and customer success practices were assessed against Hotel Tech Report’s 34-point GCSC Rubric.

For hoteliers, this recognition helps evaluate the support behind the technology — not only the software itself. Exely was certified across four key areas:

• Pre-emptive support — self-service resources, help center materials, training videos, webinars, tooltips, and in-product guidance that help hotel teams find answers faster.
• Reactive support — multilingual support, live chat, email, phone, ticket management, SLAs, downtime monitoring, and feature request tracking for timely issue resolution.
• Customer success and coaching — regular check-ins, satisfaction monitoring, performance reporting, and product education that help hotels get more value from Exely solutions.
• Customer validation — verified hotelier feedback confirming that Exely’s support processes work in real customer operations.

Plan your September and meet the Exely team at upcoming industry events and workshops. ⬇️

SHA Hospitality Exchange 2026
📍3 September

9th HPC 2026
📍10 September

HITA Banten 6th Anniversary
📍12 September

MBG Workshop in Bali
📍Bali, Indonesia – 16 September

Thailand Techspace Bangkok
📍Bangkok, Thailand – 17 September

Istanbul Tourism Fair (ITF)
📍24–25 September

ITLS (International Tourism Leaders Summit)
📍24–25 September

RAKERDA IHGMA DPD Sumatera Utara 2026
📍24 September

Arabian Travel Market
📍14–17 September

We’re pleased to welcome Yasmin Bodrum Resort to the Exely family!

Located in Bodrum, Türkiye, Yasmin Bodrum Resort occupies 108,000 m² in a private bay with 1 km of Blue Flag beach. The 5-star resort offers 460 rooms under an Ultra All-Inclusive concept, with several pools, including heated indoor and outdoor options and an aqua pool with three slides.

The resort has also undergone extensive renovations across its rooms, public areas, restaurants, pools, and fitness facilities between 2024 and 2026.

We’re proud to support Yasmin Bodrum Resort with Exely’s technology, helping them strengthen direct bookings and create a smoother guest journey.

From 14-17 September, our team will be at Arabian Travel Market (ATM) Dubai at Dubai World Trade Centre.

Za’abeel Hall 3, Booth TT3138
14–17 September
Dubai World Trade Centre, Sheikh Zayed Road, Dubai, UAE

You can also hear from Shota Lobzhanidze, Head of EMEA at Exely, who will take the stage on 15 September, 14:45-15:00.
Planning to attend ATM?
Visit us at Booth TT3138 to meet the team and discuss hotel technology, distribution, and direct sales.

We're pleased to welcome Allia Thermal Health & Spa to the Exely family! Located in Güre, on the Gulf of Edremit at the foot of the Ida Mountains in Türkiye, Allia is a thermal wellness escape built around natural mineral springs, a 1,400m² spa, and cuisine sourced fresh from the Edremit market each morning. Guests come for the thermal healing tradition and stay for the mountain-meets-Aegean setting.

We're proud to support Allia with Exely's technology, helping them strengthen direct bookings and create a smoother guest journey.