Exely Hotel Hub: News, Insights and Guides

We’re delighted to welcome Montebello Hotel Cebu to the Exely family!

Set within three hectares of landscaped gardens, this well-established Cebu hotel combines its Hispanic-inspired heritage with contemporary comfort and warm local hospitality. Guests can enjoy modern rooms, outdoor pools, restaurants, fitness facilities, and spaces for meetings and events, all within a peaceful garden setting.

We’re proud to support Montebello Hotel Cebu with Exely’s technology, helping them grow direct bookings while continuing a hospitality tradition built over five decades.

Guests of several Exely customer hotels received fraudulent WhatsApp messages containing accurate booking information and links requesting personal or payment details. As soon as the first reports reached us, Exely launched an investigation, informed customer hotels, and provided guidance to help them warn guests about possible phishing messages.

Our investigation found no security vulnerabilities or incidents in Exely systems that contributed to or could have enabled the incident. Guest payment details were not affected. A third-party provider of the channel manager used by the affected hotels confirmed that the incident originated from a vulnerability in its extranet and reported that the vulnerability has been closed.

Exely regularly conducts independent security audits and vulnerability assessments and keeps its software and security components up to date. Following this incident, we are also reviewing additional safeguards, including masking guest contact details when data is shared with external systems and strengthening role-based access to personal guest data in the Exely Extranet. We will share relevant updates as these measures are introduced.

Seamless Experience is Booking.com’s most demanding connectivity recognitions, awarded only after a separate validation of the provider’s integration and supported functionality.

For hoteliers, this means that most day-to-day Booking.com tasks — including managing rooms, rates, content, availability, payments, and reservations — can be handled directly in the Exely Extranet without constantly switching between Exely and Booking.com. This reduces manual work, helps prevent errors, and makes channel management faster and more efficient.

We’re delighted to welcome Courtyard Long Beach to the Exely family!

Located in the Long Beach area of Northern Cyprus, just 600 meters from the beach, this apartment-style hotel combines modern comfort with a wide range of leisure facilities. Guests can enjoy spacious apartments with fully equipped kitchens, indoor and outdoor swimming pools, an aqua park, spa and fitness facilities, and family-friendly entertainment.

We’re proud to support Courtyard Long Beach with Exely’s technology, helping them strengthen direct bookings and deliver a seamless guest experience.

We’re excited to welcome Vibe Hotel Buendia to the Exely family!

Located in Pasay City, Metro Manila, this contemporary hotel offers modern accommodations and convenient access to the city's business, shopping, and entertainment districts. Just steps from LRT-1 Buendia Station, the hotel features five room types, from comfortable rooms for solo travelers and couples to spacious suites and family accommodations, making it a practical choice for both business and leisure stays.

We’re proud to support Vibe Hotel Buendia with Exely’s technology, helping them grow direct bookings and create a smoother booking experience for guests.

Mark your calendars and plan your month ahead! Join Exely in October at these upcoming events! ⬇️

Webinar: “Low-season checkup: 5 things that actually work”
💻Online – 1 October
For Azerbaijani-speaking hoteliers

KHA Annual Dinner Dance 2026
📍Sri Lanka – 2 October

Webinar: “How to Prepare Your Hotel for Peak Season — and Protect Your Revenue”
💻Online – 13 October

ITB Asia
📍Singapore – 21–23 October

BBTE 2026
📍Indonesia – 24–28 October

ATF Antalya
📍Antalya, Türkiye – 26–28 October

Statistics in Loyalty Program.
See whether loyalty discounts bring enough revenue and repeat bookings to justify their cost.
Measure Loyalty Program performance →

Wish List in Exely Advisor.
Let guests request sold-out room types or dates and receive an automatic email when availability returns.
Set Up Wish List →

Real-Time Website Sales Checks in Exely Advisor.
See which Extranet settings need attention, from website availability and room selection to rate plans and direct bookings.
Check Advisor Recommendations →

Time-Based Services in Service Hub.
Let guests book hourly services, such as spa treatments, directly in the Booking Engine flow, while your team manages available time slots in a tape chart. Coming soon: an online catalogue for during-stay upsell and room service.

We’re pleased to welcome Sairme South to the Exely family! Located in the mountain resort of Sairme, Georgia, the 4-star Ensana hotel has 154 rooms and combines nature, thermal and mineral waters, and wellness facilities. Guests can access indoor and outdoor thermal pools, mineral water pools, spa facilities, and up to 80 therapeutic procedures.

The property also offers three restaurants, family accommodation, and outdoor activities including cycling, horse riding, and ziplining.

We’re proud to support Sairme South with Exely’s technology, helping them strengthen direct bookings and create a smoother guest journey.

Explore how hotels across Georgia, Malaysia, Thailand, and Azerbaijan are growing direct sales, improving revenue performance, and adapting their strategies to changing traveler behavior.

Malaysia H1 2025. Discover the 130% growth in stayed room nights, the rise in direct website bookings, and key trends in booking windows, ADR, guest GEO mix, and booking channels. Get insights to prepare for high-demand dates and grow direct revenue.

Get the Malaysia Report →

Malaysia H2 2025. Explore the 31% growth in website room nights, the growing role of special offers and loyalty programs, and higher direct ADR compared with OTAs. Learn how hotels can turn short booking windows and domestic demand into stronger direct revenue.

Get the Malaysia Report →

Georgia 2025. Discover how website room nights grew by 30% and direct ADR increased throughout 2025. Explore earlier booking behavior on hotel websites and the growing share of direct bookings among key source markets.

Get the Georgia Report →

Thailand 2025. Explore how booking windows vary across source markets and destinations, why international travelers plan further ahead, and how direct bookings perform across longer booking horizons while OTAs remain strong in last-minute demand.

Get the Thailand Report →

Azerbaijan H2 2025. Discover how direct bookings continued to generate higher value despite a smaller room-night share, while domestic demand strengthened. Explore how hotels can capture more direct revenue during high-demand events such as Formula 1.

Get the Azerbaijan Report →

Get ready for peak travel periods with insights into demand patterns, booking behavior, channel performance, and revenue opportunities.

Georgia Summer Season 2025. Discover when demand peaks, how booking behavior changes throughout the summer, and how website and OTA performance compare. Get practical strategies to increase direct bookings and maximize revenue.

Get the Georgia Report →

Georgia Q3 2025 High Season. Explore changes in booking demand, ADR, booking windows, and channel performance during Georgia’s peak season. Learn how to maximize occupancy, increase direct bookings, and capture more revenue during high-demand periods.

Get the Georgia Report →

Thailand October–March Hotel Market Report. Prepare for Thailand’s peak travel season with insights into booking demand, guest behavior, ADR, and direct and OTA channel performance. Discover practical ways to optimize pricing, increase direct bookings, and maximize revenue during the busiest months.

Get the Thailand Report →