Exely Hotel Hub: News, Insights and Guides

Explore the latest hospitality market trends across Georgia, Malaysia, Thailand, and Azerbaijan.

Georgia. Discover how online demand, booking windows, source markets, and direct bookings changed in the first half of 2026. Compare ADR, length of stay, and OTA performance across key regions.
Get the Georgia Report →

Malaysia. Explore changes in direct bookings, website revenue, booking patterns, ADR, and leading OTA performance. Learn where hotels can find opportunities to strengthen direct sales and revenue.
Get the Malaysia Report →

Thailand. Discover the growth of direct bookings, including a 388% year-over-year increase in January and 67–93% growth from April to June. Explore differences in booking behavior between international and domestic travelers.
Get the Thailand Report →

Azerbaijan. Explore a 5% increase in total bookings, a 7.1% rise in direct ADR, and the shift toward earlier website reservations. See how direct bookings compared with OTAs and how domestic demand is changing.
Get the Azerbaijan Report →

The West Cove Hotel wanted to accelerate direct bookings but faced a major challenge: OTA rates often appeared lower than prices on its official website, making it difficult to convert visitors into direct guests.

Working closely with an Exely Customer Success Manager, the hotel improved rate parity with Rate Match, optimized its website and booking journey, and strengthened its digital presence. As a result, the share of website bookings grew from 5% in March to 45% in July, turning the hotel website into a much stronger direct sales channel.

Plan your August and meet the Exely team at upcoming events and webinars. ⬇️

Exely × Expedia
📍Bali, Indonesia – 12 August

HERC Gathering
📍Jakarta, Indonesia – 20 August

HORECFEX
📍Vietnam – 20–21 August

Guest Relations in Exely: Automate Guest Communication from Booking to Repeat Stay
🌐Online – 20 August

Building Competitive Advantage Across Hotel Portfolios with Next-Generation Technology
🌐Online (Turkish) – 25 August

ITE 2026
📍Vietnam – 27–29 August

Why does your hotel need revenue management? In this Ask the Expert episode, learn how the right pricing strategy helps increase revenue, improve profitability, and stay competitive in today's hospitality market.

We’re pleased to welcome Adrina Thermal Health & Spa Hotel to the Exely family!

Located on the Aegean coast in Akçay (Güre), Türkiye, at the foothills of the Kaz Mountains, this beachfront resort combines thermal wellness with seaside relaxation. The property offers 246 rooms and suites with sea, pool, or nature views, along with extensive facilities including two indoor thermal pools, an outdoor swimming pool, a children's pool, a private beach and pier, and a 5,000 m² health and spa center offering a range of wellness treatments. Guests can also enjoy Turkish and international cuisine at the on-site restaurant.

We’re proud to support Adrina Thermal Health & Spa Hotel with Exely’s technology, helping them strengthen direct bookings and deliver a seamless guest experience.

Mark your calendars and plan your month ahead!
Join Exely in July at these upcoming events! ⬇️

Travel & Tech Asia
📍Bangkok, Thailand – 1–2 July

From Discovery to Direct Booking with Canggu Hospitality Association
📍Bali, Indonesia – 3 July

Andaman Techspace 2026
📍Phuket, Thailand – 17 July

Webinar with Booking.com
📍Malaysia (Online) – 22 July

New Integrations:

• Klook
• Etstur
• Kliknbook

Explore all integrations →

New Features & Solutions:

Referral Links in Loyalty Program. Guests can invite friends using a personal referral link. Export referral activity to Excel to track results.
How to Set Up Referrals →

Voucher Discounts in Loyalty Program. Create personalized vouchers for high-value guests to redeem in Exely Booking Engine.
How to Create Voucher Discounts →

Combining Discounts in Booking Engine. Apply a standard discount together with a loyalty program or registration discount to the same Booking Engine reservation.
How Combining Discounts Works →

Guest Relations

• Segment guests using data from Booking Engine, Channel Manager, and PMS
• Launch automated email communications and surveys
• Create targeted offers for specific guest segments

Set Up Guest Relations →

Jimbaran Bay Beach Resort & Spa wanted to reduce dependence on OTAs and make its website a stronger sales channel for rooms and resort services.

With Exely Booking Engine, Channel Manager, digital marketing campaigns, and Customer Success support, the resort started growing website bookings within the first months. Website room nights increased by 512% from February to April, while the first three months’ website revenue outperformed the full year with the previous provider.

Read the full story to see how Exely helped the resort grow direct sales.

We’re pleased to welcome Shadow Boutique Hotel & SPA to the Exely family!

Located in a quiet area of Chișinău, Moldova, close to the city center and business districts, this boutique hotel offers comfortable accommodation for both business and leisure travelers. Guests have access to spacious rooms, a restaurant, indoor and outdoor swimming pools, a spa with a jacuzzi, sauna, and Turkish bath, as well as a fitness center, free parking, and high-speed WiFi. The hotel also provides 24-hour reception and room service, supporting a convenient and comfortable stay.

We’re proud to support Shadow Boutique Hotel & SPA with Exely’s technology, helping them strengthen direct bookings and deliver a seamless guest experience.

Meet Exely at Travel & Tech Asia on 1–2 July 2026. Visit us at Booth D07 to connect with our team and explore one of Asia’s leading events dedicated to travel and hospitality technology.

Discover the latest innovations shaping the future of the industry, from digital transformation and distribution to guest experience and operational efficiency.

Visit us to meet our team and learn how Exely can help you increase direct bookings, streamline hotel operations, and grow your revenue.