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How “At check-in” payment method works

Last update: Nov 6, 2025

The “At check-in” payment method is the most popular among guests. 

If guests select the “At check-in” payment method, they do not have to make a prepayment. Instead, the guests make the full payment when they arrive at the hotel.

Enabling the “At check-in” payment method has the potential to increase the number of bookings. To add it to a rate plan, follow the instructions: “How to bind a payment method to a rate plan”.

A specific feature of the “At check-in” payment method: the guest’s booking confirmation will not display a cancellation policy for the rate plan, since it is not possible to charge a cancellation fee in case of a no-show or cancellation.

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