Knowledge Base

In Exely Property Management System, there are two types of reports: general and statistical reports. Statistical reports are updated once per 24 hours, at 1 am. General reports are real-time, and they always contain the up-to-date data.

Reports available to all Exely PMS users:

General reports:

• Arrivals — the list of arriving guests.

• Departures — the list of departing guests.

• Occupied rooms — the list of rooms occupied by guests.

• Guests list — the list of guests that stayed at the hotel in the past or booked stays for the coming dates.

• Payments — payments on the booking accounts.

• Payment method — payments broken down into groups by payment methods.

• Deposit — all the actions completed with deposits.

• Extra services - Summary report — the list of ordered and rendered extra services.

• Extra services - Detailed report — the list of extra services broken down by dates when they were rendered.

• Meals — the report meant for planning of supplies for a specific date and monitoring the hotel restaurant attendance.

• Housekeeping — statistics on the room cleaning in the extended Housekeeping extension.

• Summary statistics — key hotel performance metrics.

• User activity logs — the list of actions completed by the Exely PMS users.

Statistical reports:

• Revenue and occupancy — data on hotel’s revenue and occupancy.

• Manager report — hotel’s performance metrics necessary to make management decisions.

• Manager flash report — statistical information on key metrics of the property's operational activities.

• Agents, companies and points of sale - Summary report — statistics on the agent companies, customer companies, and points of sale.

• Agents, companies and points of sale - Detailed report — detailed statistics on bookings grouped by points of sale.

• Booking balance — the report on booking balances, payments and accounts receivable.

• Rate plans revenue — data on the revenue broken down by rate plans.

• Cancellations — cancellation dynamic broken down by points of sale.

• Cancellations window — the report meant for finding out the average number of days between the cancellation and arrival dates.

• History and forecast — general information on the hotel’s performance in the past and forecasts for the future.

• Employee performance — data on each manager’s creating bookings and confirming payments. The report takes into account bookings fully and partially paid for.

• Financial comparative daily report — hotel’s revenue for a selected period, broken down by the main items of income and compared to another period’s performance.

• Tags — data on the bookings broken down by tags.

• Demand calendar — the report meant for a quick assessment of the hotel’s occupancy and the number of rooms left on sale.
  

• Demand assessment — the report meant for a quick assessment of the number of vacant rooms and the speed at which this number changes. The report lets you compare the dynamics of such change on different dates.

If any of the reports are not available to you, contact your Customer Support manager or Exely Customer Support team.